Costco does offer flooring installation, but it doesn’t work like grabbing a TV off a pallet. The installed program runs through Shaw Floors and a local dealer, and the details matter if you’re comparing it with other options.
Here’s how the program works as of November 2026, based on Costco’s and Shaw’s own pages, plus what to check before you sign anything.
How the Costco and Shaw Program Works
Costco’s carpet and flooring installation page for members is built around Shaw Custom Flooring. Here’s the process as Costco and Shaw lay it out.
- You request a complimentary in-home consultation online or by phone.
- Costco lets you know within two business days whether in-home service is available where you live. It isn’t offered in every area.
- A Costco-authorized local Shaw dealer contacts you to schedule the visit.
- A design consultant helps you choose flooring, takes detailed measurements and gives you a free, no-obligation estimate.
- If you go ahead, the dealer guides the project through installation.
What Flooring the Program Covers
Shaw’s Costco site lists carpet, engineered hardwood, vinyl and laminate from the Shaw Floors, Anderson Tuftex and COREtec brands. Costco’s installed-products page highlights carpet and engineered hardwood.
Solid hardwood isn’t one of the categories on Shaw’s Costco site. If you want solid wood, ask the consultant about it before the visit.
The Shop Card and Other Perks
Costco advertises a 10 percent Costco Shop Card on qualifying Shaw carpet and flooring purchases. Shaw’s page says the card is based on the total pretax amount and that terms, restrictions and annual maximums apply.
Shaw’s site also notes that Executive members can earn their 2 percent annual reward on qualifying purchases, and that paying with the Costco co-branded credit card earns its cash rebate.
House Digest reports that the Shop Card applies when you buy an installation package, so ask how it will be figured on your quote.
Who Actually Does the Work
Shaw’s site says a Costco-approved local Shaw dealer helps with selection, measuring and installation. House Digest reports that the installation itself is handled by an independent local contractor Costco has partnered with, not by Costco or Shaw.
That’s a common setup for store programs, and it isn’t a bad thing. It does mean the quality of your floor depends on that local crew.
House Digest makes the same point, noting that mistakes like skipping acclimation for hardwood or installing over a damp subfloor can void a flooring warranty.
Buying Flooring on Costco’s Website
Costco also sells vinyl plank, laminate and engineered hardwood on its website. Its flooring page lists installation services alongside underlayment, trim and transitions, so check each listing to see what’s offered for that product in your area.
Our Costco laminate flooring guide covers Costco’s laminate in more detail.
If you buy flooring that way and arrange installation on your own, read the manufacturer’s installation instructions before the crew arrives. Flooring warranties usually depend on following them, including acclimation, moisture testing and expansion gaps.
Getting the Most From the Consultation
The in-home visit is your best chance to get a quote you can compare with others. Go in with a plan.
- Know which rooms you’re doing and how each one gets used, including pets, kids and any room that gets wet.
- Ask for the exact product name and its specs, like the wear layer on vinyl plank or the AC rating on laminate.
- Ask for materials, labor and prep to be listed separately, so you can see what you’re paying for.
- Ask who registers the product warranty, and get the warranty documents with your contract.
- If the Shop Card is part of your math, ask the dealer to show how it’s calculated on your quote.
Having the product name and specs in hand also makes it easy to price the same floor somewhere else.
What to Check Before You Sign
Any store program is only as good as the quote and the crew. Get clear answers to these questions first.
- Who exactly will install the floor, and are they insured?
- Does the quote include removing and disposing of the old floor, moving furniture, subfloor prep, underlayment, transitions and baseboards or quarter round?
- What happens if the crew finds subfloor damage or moisture once the old floor is up?
- How long will the flooring acclimate, and who is responsible for it?
- What does the labor warranty cover, how long does it last and who do you call?
- What’s the schedule from start to finish?
Illinois law adds some protection. The state’s Home Repair and Remodeling Act covers most home improvement work, though it specifically excludes carpet.
For covered work over $1,000, the contractor has to give you a written contract showing the total cost, including materials, and a consumer rights pamphlet before you sign.
How It Compares With a Local Installer
A store program bundles the product, the consultation and the installation under one familiar name, and the Shop Card is a real perk if you were buying anyway. A local installer can usually tell you exactly who will be in your home and gives you a direct line to the people doing the work.
Neither is automatically better. Get a written quote from each, compare them line by line and choose the one whose answers you trust.
If you’d rather work directly with a local company, Quality Installs is a family-owned flooring company in Glenview that installs hardwood, vinyl plank and laminate. We source materials from reputable suppliers and offer free estimates, and our flooring services page covers each option.